I strive to provide the best quality using professional materials. I want you to be 100% satisfied with your purchase – I do realize that when buying art work online, it can be difficult to judge a piece of art properly by its image on a computer monitor; because of this I offer you a guarantee of 14 day return period, when the item can be returned. I will refund you the full purchase price minus ALL the shipping costs (to and from the customer) that apply.
If you have any doubts about an item, please feel free to contact me. I would be delighted to show you more images or a video with all the painting’s details. Take into consideration that the images do not convey the proper feel of the item. Some works are more beautiful in reality than in pictures.
Problem solving
RETURNS:notice must be given within 14 days of receiving the artwork and must be returned in the same condition that it was received. A refund will be given once the returned product is received in its original state (I will refund you the full purchase price minus ALL the shipping costs that apply). If your order was not what you expected please contact me before writing a review, I will be more than happy to consider the situation.
LOST SHIPPING: all of my artworks are insured. In case of loss, the customer gets a refund and an insurance claim is filed on my end. If the painting was damaged during shipping, please contact me.
CUSTOMS, DUTIES and BROKERAGE FEES: International buyers are responsible for any possible customs/duties/taxes/broker fees